Return policy: All PDF, pattern, and cut good sales are final. If you receive a defective product, please contact me right away, we will get the problem fixed, I like happy customers. All other merchandise can be returned for two weeks after recieveing the order. After that, exchanges can be made for one month from the shipping date.
Shipping: Orders are shipped Monday through Friday. If the order is placed before noon, most of the time it goes out the same day. Orders placed after noon will go out the following day. I am always happy to accomodate special shipping requests, please contact me.